Services

What Makes Us Special?

We offer a full range of marine and logistics services including Ship to Ship (STS) Operations, Anchorage, Lay-up & Shipcare, Shipping Agency & Husbandry, Marine and Total Logistics Solutions. Via our highly trained personnel with extensive experience and knowledge in marine and logistics solutions, we strive to provide our clients with the highest efficiency, low cost One-Stop Centre for marine and total logistics solutions.

Innovative

Value For Your Money

We Are Reliable

Flexible With Integrity

Trustworthy Industry Expertise

Customers Are Our Biggest Asset

Our Services |

Shipping Agency Services

Key responsibilities of a shipping agent include:
1. Full Agency Services
2. Protective Agency Services
3. Husbandry Agency Services

Port Services Coordination: Shipping agents arrange and coordinate essential port services, including pilotage, tugboat assistance, berthing, and mooring for ships arriving at the port.
Customs and Immigration Clearance: We handle customs clearance procedures, ensure compliance with immigration regulations for crew members and passengers, and manage the required documentation.
Cargo Operations Management: Shipping agents organize and oversee cargo operations, ensuring the smooth loading and unloading of cargo. We arrange for stevedores and supervise cargo handling to ensure proper protocols are followed.

Crew Welfare: We manage various aspects of crew welfare, including facilitating crew changes, arranging medical services if needed, and providing support for crew members' needs during their stay in port.
Documentation Handling: Shipping agents are responsible for managing and processing the necessary paperwork and documentation required for port entry, cargo handling, and regulatory compliance.
Communication Hub: We serve as a vital communication link between ships and port authorities. Shipping agents relay important information such as ship schedules, cargo details, and operational requirements.
Logistics Coordination: Coordinating logistics is a significant responsibility. We organize crew transportation, supplies provisioning, repairs, and maintenance, ensuring that everything is in place for the ship's efficient operation.
Safety and Compliance: Shipping agents ensure that ships adhere to safety regulations, security protocols, and comply with international standards and local regulations.
Financial Transactions: We handle financial transactions related to port services, customs duties, and other fees on behalf of shipowners or charterers.
Emergency Response: In the case of emergencies or unforeseen situations, shipping agents may be responsible for coordinating responses and liaising with relevant authorities.
Information Management: We maintain records of port activities, cargo handling, and various services provided during the ship's stay in port.
Problem Solving: Shipping agents are adept at solving challenges that may arise during port operations, such as resolving disputes, addressing delays, and managing unforeseen issues.

Ship To Ship (STS) Operation

Ship-to-ship (STS) transfer operation is the transfer of cargo between seagoing ships positioned alongside each other, either while stationary or underway.

Ship-to-ship transfer operations take place at open sea or at OPL (outer port limit). The involved parties are the 2 participating vessels and the Service Provider who provides the STS equipment and the qualified Mooring Master (Person in Overall Advisory Control, POAC). Our one stop centre for all STS operations requirements are offered in the waters of Port of Tanjung Pelepas, Pasir Gudang, Batu Pahat & Malacca are operate by a group of technical experts that are well trained and equipped with the industry approved equipment.

Off-Port Limit Services

Ships transiting but not wishing to come off charter or leave international waters, can take advantage of the significant off-port limit operations undertaken by local companies. These services include receiving stores, spares, provisions and even a change of crew while still offshore, thus avoiding the time and costs of calling into Port.

For crew changes the immigration formalities are strict, but with a minimum of fuss to help make crew changes as fast and efficient as possible. Personnel joining ships do not require visas and can board or leave vessels at one of the designated off-port-limits areas – a key consideration for ship managers.

Medical

Our Marine Division provides maritime entities with medical services and pharmaceutical products based on the World Health Organization’s (WHO) recommendations.
Scope includes :

Ship Arrest

We also provide on Agency job scope for vessel being arrested in Malaysian Waters as to represent the shipowners upon appointment given as to represent
Owners and their interest.

The following is by Malaysia Maritime law for ship arrest by law and regulations :-

Malaysian maritime law provides for a civil arrest of a ship for a maritime claim through the court mechanism when the ship is found in Malaysian territorial waters. The arrest serves two purposes, first, to provide prejudgment security to the claimant in the action and second, to establish jurisdiction over the defendant ship owner as if he is present in Malaysia to defend the action brought.

In the exercise of admiralty jurisdiction and arrest of ships, the Malaysian High Court adopts and applies the United Kingdom Senior Courts Act 1981 which in turn gives effect to the International Convention on the Arrest of Sea-going Ships 1952.

For most types of maritime claims (except maritime liens), it is crucial on the date the action is brought, the ship selected for arrest is in the same ownership of the shipowner answerable for the claim. A claimant’s right to arrest becomes lost when that ship has undergone a valid change of ownership.

The following types of maritime claims carry the right to arrest the ship in connection with which the claim arose or alternatively a sister ship which under the same ownership.

A ship can be arrested even if anchored outside port limits so long as the ship, at the time of arrest, lies within Malaysian territorial waters.

Salvage, collisions and wages claims are considered maritime liens where the offending vessel can be subject of an arrest regardless of who owns the ship at the time of arrest.

The arrested vessel may be released, usually within a working day, upon furnishing acceptable alternative security for the claim either through a Malaysian bank guarantee, a letter of undertaking from a reputable P & I Club, bail bond or otherwise payment of the sum in court. Counter security against the arresting party is not required except in cases of contributory negligence such as collision damage claims or similar situations.

Malaysian courts award damages for wrongful arrest. Claimants are therefore advised, in each and every case, to obtain specific legal advice on whether a particular ship may be arrested to enforce their claim.